Program 'Practical Project Management'
About This Program
This training program is the result of over 10 years of experience in
project management. It moves past textbook theories to deliver
practical tools and actionable advice for creating real value from
your projects.
This is a proposed approach that will be customized for your
organization. We will begin with a diagnostic to
understand your specific needs, objectives, and goals, and then tailor
the program to best suit your team.
Topics
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Proactive Planning and Adaptability: Learn to anticipate project
needs, embrace change, and balance meticulous planning with agile
execution.
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Navigating Organizational Dynamics: Master the art of managing
unspoken priorities, hidden agendas, and stakeholder relationships.
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Effective Communication and Influence: Develop the skills to
communicate clearly, build trust, and lead teams without relying
solely on formal authority.
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Mitigating Biases and Assumptions: Understand how cognitive
biases affect decision-making and learn to challenge assumptions to
ensure project objectivity.
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Delivering Strategic Value: Discover how to read between the
lines of assumptions/requests/expectations, how to identify true
sponsor needs, and how to deliver “augmented results” that exceed
expectations.
Module #1: The Human-Centric Project Manager
This module focuses on the personal and interpersonal skills that
define an effective project manager, emphasizing that the role is more
about influence and adaptability than pure management.
Proactivity and Creativity
The project manager’s role requires a hands-on, curious, and creative
approach. We will discuss why asking questions, running simulations,
and exploring new methods are often more valuable than formal
training.
The Myth of Flexibility
Debunking the idea that project management is a “flexible”
career. We’ll explore how the work is tied to the schedules and needs
of stakeholders and team members, requiring a different kind of
discipline.
Manager as a Coach
The qualities of a great manager, including empowering teams, coaching
for career development, and expressing genuine concern for team
members’ well-being.
Navigating Conflict
Techniques for encouraging healthy, productive conflict and the
various approaches to conflict resolution (e.g., confronting,
compromising, avoiding).
Module #2: Unspoken Dynamics and Priorities
This module explores the hidden signals and political realities that
shape project success, particularly in how priorities are set and
communicated.
Understanding Priorities
Analyzing how real priorities often deviate from formal plans. We will
cover how to read subtle cues from top management, such as a sudden
increase in update requests or last-minute meeting changes, to
anticipate and adapt to new priorities.
Meetings and Agendas
Every meeting has both an explicit agenda (the official discussion
points) and a hidden agenda (underlying political or personal
objectives). We will discuss how to track both to ensure all
objectives are met and to navigate the project’s political landscape.
Meetings and Trust
Examining how a lack of trust can lead to inefficient, micromanaged
meetings where no one can provide real value. We will discuss building
a high-trust environment.
Module #3: Foundational Planning and Execution
This module covers the core tools and frameworks for project planning
and execution, emphasizing a modular and proactive approach.
Think Slow, Act Fast
We will discuss how dedicating significant time and effort to thorough
planning, followed by swift and decisive execution, helps deliver
results more predictably.
Delegating Outcomes, Not Actions
A critical management skill is empowering team members by delegating
responsibility for a desired outcome rather than just a specific
action.
Modularity in Projects
Drawing on the concept from “How Big Things Get Done,” we’ll discuss
the benefits of turning working procedures into documented, reusable
“LEGO blocks” to improve efficiency and reduce turnover costs.
The Project Charter
A key planning document that defines a project’s purpose, scope, and
objectives.
Stakeholder Management
A deep dive into identifying, analyzing, and engaging
stakeholders. We’ll cover tools like the power/interest grid and the
RACI matrix (Responsible, Accountable, Consulted, Informed) to define
roles and communication plans.
Work Breakdown Structure (WBS)
The foundational planning tool for decomposing a project into
manageable parts. We’ll discuss how to create a WBS that is detailed
enough to be useful without becoming micromanagement.
Module #4: Advanced Prioritization and Documentation
This module provides an in-depth look at sophisticated prioritization
techniques, behavioral biases, and documentation practices.
Behavioral Biases in Project Management
An overview of key biases such as optimism bias, the planning fallacy,
and anchoring. We will discuss how to identify and mitigate them to
make more objective decisions.
Prioritization and Decision Techniques
We will explore practical frameworks for making better decisions,
including the 80/20 Rule, identifying bottlenecks, the 6-hats
workshop, using ballpark estimates, and developing a “Theory of
Change” to ensure your actions lead to your goals.
Documentation and Checklists
Exploring different documentation methods, such as Amazon’s 6-page
narrative and the role of checklists. We’ll also challenge the
conventional view of checklists, suggesting they can be a tool for
growth by including tasks that push the team outside its comfort zone.
Quality Management
Defining and implementing a quality policy. This section will cover
the importance of customer satisfaction, continuous improvement
(Plan-Do-Check-Act), and management responsibility.
Lessons Learned
The importance of conducting a formal review at the end of a project
to document successes, failures, and best practices for future
projects.
Stakeholders Analysis
Reporting
A short seminar on stakeholder analysis reporting during a
project. Clear instructions, practical tips, a real-world example, and
a downloadable template allow project managers to keep track of
stakeholder dynamics and their contribution to the project’s success.
- Structured Framework for Reporting
Provides clear sections to document stakeholder information,
such as their role, relationship with the project, controlled
resources, and their level of engagement and interest.
Offers step-by-step guidance on completing each section of the
report, ensuring consistency and accuracy in the process.
Includes recommendations on how to make the best use of the
report during various project phases, including regular updates
and key decision points.
Presents a stakeholder matrix report applied to a real case,
demonstrating how to use the template effectively in practice.
A ready-to-use, downloadable template that can be easily
integrated into project management processes.
Why It Matters
- Provides a structured approach to consistently reporting on
stakeholder dynamics.
- Simplifies the process of updating critical stakeholder information.
- Helps ensure alignment, anticipate potential conflicts, and maintain
project momentum.
- Supports informed decision-making.
- Facilitates communication on stakeholder engagement.